How should a KMA handle questions from patients about their medications?

Answering questions accurately and referring complex inquiries to a nurse is crucial for a Kentucky Medication Aide (KMA). Patients have the right to understand their medications, including what they are, why they are being prescribed, and how they should be taken. Providing accurate information helps to build trust between the patient and the KMA, ensuring that patients feel supported and informed about their health care.

When a KMA encounters a question that falls outside their training or scope of practice, it is essential to refer the inquiry to a nurse or another qualified health care professional. This approach protects the patient by ensuring they receive expert advice that is consistent with their medical needs and history. It maintains the standard of care and ensures that the KMA does not mislead or provide incorrect information, which can potentially harm the patient.

By engaging appropriately with patients and addressing their questions, the KMA promotes a collaborative environment focused on the patient's well-being. This practice aligns with the ethical and professional standards expected within the health care setting.